Come Relax, Recharge & Rejuvenate
!

SPA ETIQUETTE
AND POLICY
APPOINTMENTS
are made with a credit card
VISA
and MASTERCARD are accepted
to reserve your time.
*No show appointments
will be charged the full amount of the service and/or gift certificate will be
voided automatically. *No refunds on gift certificates.
Specials cannot be used for Gift Certificates. One promotion per
customer per visit.
We reserve
rooms, products, and the therapist's time exclusively for your service,
that is why a 24 hour notice of cancellation is required
for
your appointment. We appreciate your consideration and courtesy.
Please arrive ten minutes before your appointment to enjoy our warm teas and to fill
out any necessary paper work.
LATE ARRIVALS
will receive service for the balance of their appointment time. Fees
will not be reduced due to late arrivals.
WEAR
COMFORTABLE CLOTHING -sandals/flip flops & leave jewelry at
home. We are not responsible for any lost or damaged articles.
HOME THERAPY SERVICES
can
be arranged ONLY at the Front Desk; not directly with the therapists.
CELL PHONES
must be off in considerations to others. “Remember it's
time to relax.”
GRATUITIES
are customary and appreciated. They are not included in our prices, and
they can not be added
on the credit card.
We strive for excellence, and you
are welcome to try any therapist available. It is in our interest that
you are completely satisfied and benefit from the service we provide.
If for any reason your expectations are not met, we would like to hear
from you.
SPA Director: Nora Urquia - L.M.T.
Esthetician
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